RCLOUDSYSTEMS Remote Control

RCLOUDSYSTEMS Remote Control allows you to connect and control your Android devices while you are on your Windows PC. 

Remotely control Android devices within your home network or remotely over the internet to your loved ones' network.

Features

FAQ

Q: Where are my license details?
A: Your license username and password is the same as your RCLOUDSYSTEMS username and password. Your license key can be found using the 'Account' link in the top right menu.

Q: Where do I download the application?
A: Once you're logged into this website, click the 'Downloads' link from the top right menu to access your downloads.

Q: Are there any feature limits?
A: A single Remote Control license per device is required to operate correctly. If you use one license on 2 devices, you will only see the latest device that has a connection record.

Q: Will this work on Android 8.0 or higher devices
A: Yes, most of the features will work with the exception at the moment of the always running feature for the app. The always on feature works fine on Android 5 and 7 and this allows the app to post it's information daily to ensure your connection records stays accurate. So for Android 8.0 devices, you will have to click on the Step 2 button to ensure this update happens manually until we can add this feature in.

Q: Why did you guys opt for a yearly license?
A: Our payment gateway usually takes about $0.30 per license we sell.

Q: Are there any usage limits?
A: There's one limit - one license per device.

Q: How long does a license purchase cover?
A: A license usually covers an entire year of utility unless otherwise specified.

Q: Can I resell my license?
A: Technically you can and you can even make a profit doing so. We won't however switch the product over to a new email account.

Q: Can you explain a little more about how remote access is achieved?
A: Yes! By default, assuming you choose to access the device at home - our software attempts to create port forwards on your router so that a specific port is assigned to your device (starting from port 15000). It then creates a record on our server with your IP and Port which you can then see in the Windows PC Remote Control client software when you login. When you click 'Initiate connection' from your Windows PC, it will attempt to connect to the IP and Port. If UPNP is not something that your home router supports or is enabled, the only alternative is to connect both your Android device and your Windows PC via VPN if you are not on the same network.

Q: Can you explain a little more about how remote access can be achieved if I don't have UPNP on my home network?
A: Yes! So unfortunately it'll be more complicated to get remote access to your device. You'll need to have a VPN server such as an OpenVPN server in which both your android device and your Windows PC would be connected to. This usually results in each device getting a unique 10.x.x.x IP. You would go to the android device and select the 10.x.x.x IP from the gateway list in Step 1 and then click Step 2 button to post this to our record servers. Then go to your Windows PC which has it's own 10.x.x.x IP and choose your device name from our Windows app to connect to it.  

Q: Can I share my login details with others?
A: This is an individual license, so no, this is not allowed with the exception that you may grant a single business assignee to use your login on behalf of you.

Q: Is the license and price recurring?
A: Yes! We try our best to honour the price you paid for it. This means if you received a discount, then we'll continue to honour the discount unless there are any unforeseen issues doing do.